How To Register A Second Domain In My Hostgator Account Without Affecting My Primary Website

HostGator is an excellent choice for when you're starting a weblog and need affordable, reliable web hosting services.

They have easy-to-use website cosmos tools and a one-click installation of WordPress and other popular blogging platforms. In addition to all that, the visitor has alive support available via phone and live chat, so help with whatever questions is never far away.

That being said, the earth of hosting is vast, and there are many options out there. With a flake of inquiry, y'all may notice that HostGator is no longer the right hosting provider for yous.

Whether y'all're looking to switch to managed WordPress hosting, or only no longer happy with HostGator, you'll desire to cancel your account and ensure that you can seamlessly motility your existing data over to a new web hosting company.

This procedure tin can seem daunting, simply it's actually quite elementary — every bit long every bit you lot follow the correct steps. In this article, we'll take you through the entire procedure of canceling your HostGator subscription, also as address some mutual questions people have about the process.

Reasons to Cancel HostGator

What would compel yous to cancel your HostGator subscription to begin with? There are a few possible reasons.

To start, you might be looking for features that HostGator doesn't offer. These days, well-nigh web hosting companies offer the same features, peculiarly at the introductory cost points.

If yous've reached a more than avant-garde level, however, yous might exist looking to move to a company with managed hosting capable of handling large volumes of traffic (such as WP Engine or Flywheel. This is a example in which canceling HostGator makes sense, as you've simply outgrown what the visitor offers.

Another potential reason to cancel is pricing. Once y'all're past the introductory offer that HostGator provides and your hosting services are up for renewal at the regular price, you might exist looking to salvage coin past moving to a different host. Canceling HostGator could thus exist a prudent fiscal decision for your web log and business.

Finally, you might want to cancel HostGator because you've decided that paid website hosting doesn't make sense for you anymore. Perhaps you found you lot weren't using all the paid features and have decided that a free blogging site is sufficient for your needs.

It doesn't brand sense to pay for something you're not using, so this is still another case where canceling HostGator is sensible.

Reasons Not to Abolish HostGator

The above are all practiced reasons to cancel HostGator, but there are also some other reasons for which you might exist tempted to abolish that don't brand as much sense.

For ane, if you're having some sort of technical problem, canceling HostGator probable won't solve the issue. Nosotros recommend submitting a support ticket to HostGator support to get help with the problem earlier y'all cancel.

Information technology'due south also worth looking to encounter if the trouble you're experiencing has anything to practise with your hosting at all. In many cases, what you're experiencing is an issue in WordPress or any organization yous're using to manage your site's appearance and functionality.

In these cases, the upshot volition persist no matter which host you use, so it's best to speak to a web developer, search online, or post to a relevant forum to get the assist you need.

Pro Tip: If your site is slow or yous're not ranking for the terms y'all want, you should start check out our favorite WordPress image optimization plugins or popular free WordPress SEO plugins.

How to Cancel HostGator in 5 Like shooting fish in a barrel Steps

So you lot've decided that canceling HostGator is the way to go, and now you're wondering what steps you demand to take.

The process is non complicated, but it does crave a flake of preparation to brand sure that you don't lose any important information or disrupt your site's functionality in the process.

1. Decide Which Services You Want to Cancel

When we talk about canceling HostGator, nosotros need to be clear what nosotros mean. This is because HostGator offers a variety of dissimilar services, and you lot demand to know which you want to cancel so that you don't run into whatever rude surprises or unexpected bills. For most people reading this article, at that place are two services HostGator offers that you lot may want to cancel.

The first service is web hosting. This is what allows your site to exist on the internet. It's the repository for all the files that brand up and brandish your site. If you cancel this service, you need to make sure that you lot have a fill-in of the information and a plan to transfer the information to a new host (if that'due south your goal). We'll discuss more on how to do this in step two.

The second service you might be trying to abolish is your domain name registration. HostGator offers this as a dissever service from its hosting packages, though many people end upward ownership both when they first sign upwardly with HostGator.

Depending on your situation, you may or may non desire to abolish your domain registration services. If you lot're fine with the price you pay to HostGator for your registration (and the services yous receive along with information technology, such as WHOIS Privacy Protection ), and so yous can merely keep your domain registered with HostGator.

If you desire to transfer your domain proper name to a unlike registrar (perhaps because they offer a lower cost), and then y'all'll demand to take some additional steps, which we'll too address below. Finally, if you want to cancel the registration of your domain completely, there'due south some other set of steps to take.

2. Backup Your Site

Assuming that you're canceling HostGator then that you can switch to a different spider web host, y'all'll want to back up your site to ensure all your information remains safe. This is something yous should be doing on a regular basis, anyway. The specific details of how to do this volition depend on your site.

3. Initiate the Counterfoil Process

To cancel HostGator hosting, you need to fill out a formal cancellation form on HostGator.com. At that place is no way to go into your HostGator Billing Portal and abolish your hosting services without submitting a request to a live person from the Billing Department. This is for a couple of reasons.

The commencement is one of security. HostGator doesn't want merely anyone to log into your business relationship and abolish it without your consent. They need to receive a formal written request, which is what the cancellation form is for.

The other reason HostGator makes you fill out a form is related to their business. They don't want to make canceling your account likewise easy, as it'southward bad for customer retentivity. Instead, they have you fill out the form so that y'all'll call up twice about canceling (and so that a person from customer support has a run a risk to convince you otherwise).

Luckily, filling out the form is straightforward. Just visit the counterfoil link, sign into your business relationship, and fill up in the details on why you want to cancel. Hither's what the form looks like:

To initiate the cancellation asking, you'll need to fill up in all the relevant fields. At that place are 3 options for "Why do you lot wish to abolish?":

Customer Service/Cost
Technical Bug
Not Needed

Each of these options and then has its own choices for "What was the issue?":

Wait Times
Helpfulness of Support
Price
Terms of Service Issue
Security Issue
Server/Software Consequence
Project Ended
Moving to Other Hosting
Decided Not to Have a Website

Finally, each of the in a higher place options has a set of choices for "Why was this an issue?":

Ticket Response Fourth dimension
On-Hold Call Fourth dimension
Website Load Time
Terms of Service Issue
Level of Expertise
Friendliness of Agent
Recurring Price Too High
Can No Longer Beget Website
Long-Fourth dimension Customer Pricing
Resources Issue
Mail Effect
Verification Consequence
Email Hacked
Website Hacked
CPanel Hacked
Required Software Version Not Offered
Support Non Available for Software
Website Speed
Difficulty Building Website
Projection Completed
Sold Business
Closed Business
Upgrading/Downgrading at HostGator
Consolidating Packages at HostGator
Moving to a Dissimilar Hosting Company
Not Enough Traffic
Not Enough Sale Leads/Closes
Never Needed a Website
Difficulty Building a Website

Later on yous've selected the set of choices that best describes your reasons for canceling, you'll so take a chance to share any boosted comments y'all have about why you lot're canceling the service.

Once y'all've filled out the form, check the box side by side to the statement "I give permission to terminate the plan to a higher place on the scheduled renew date" and then click "Start Alive Chat."

How to Cancel HostGator in 5 Easy Steps: Start Live Chat

Yeah, you read that correctly. You tin't go HostGator to abolish your subscription that easily. Before you can cancel, you'll have to chat with someone from client back up, who will attempt to convince you to do otherwise.

This is annoying, specially if you're set up on canceling for reasons that accept nothing to do with price, customer service, or the visitor's offerings. Yet, information technology'south standard procedure for most kinds of online services these days, and it's one of the hoops y'all accept to jump through to cancel the service.

4. Transfer Your Site to a New Host (if Applicable)

Once you've canceled your subscription, you need to movement your information to a new host. That is, assuming that y'all're switching to a different hosting company and not removing your web presence completely. The steps for transferring your site to a new host will vary depending on the company you choose (and your budget).

If you lot take a bit of cash to spend, you tin can usually pay the hosting company to do the migration for you lot. Some companies also offering free site migrations if you lot cull a particular spider web hosting plan. It'southward very doable to make the transfer yourself, though you should be prepared for copying and pasting some code, too as reading some technical jargon.

Hither are links to guides on transferring a site from HostGator to other popular hosting companies:

Transfer Site to Bluehost
Transfer Site to SiteGround
Transfer Site to DreamHost
Transfer Site to GoDaddy
Transfer Site to Namecheap

5. Cancel or Transfer Your Domain Name (if Applicable)

Nosotros mentioned above that canceling HostGator hosting and domain name registration are two separate processes. While canceling your hosting is the most common demand people have, we wanted to address how to cancel (and transfer) your domain proper noun registration services equally well.

HostGator does not automatically cancel your domain name when you cancel your hosting plan. This is considering the 2 services exist separately, and yous might non want to cancel both.

If y'all exercise desire to cancel your domain name registration, then yous'll need to contact HostGator via phone or Live Chat with the name of the domain that you no longer desire to renew. Someone from customer support will follow upward with you and aid you complete the procedure.

Note that when yous do abolish a domain name registration, you'll all the same retain ownership of the domain through the scheduled renewal date. That is, the counterfoil won't become effective until the side by side renewal engagement has passed.

For instance, permit'southward say it's September 1, 2018, and you're canceling a domain prepare to renew on December 1, 2018. In this instance, you'll yet retain ownership of the domain for two more than months fifty-fifty afterward you cancel.

This is especially of import to know if you program to transfer registration of the domain to some other visitor. Make sure to abolish far enough in accelerate to allow yourself sufficient time to set up the domain with its new registrar.

Here are guides on how to transfer domain registration from HostGator to some other pop domain proper name registrars:

Transfer Domain to GoDaddy
Transfer Domain to Hover
Transfer Domain to Namecheap
Transfer Domain to Bluehost
Transfer Domain to SiteGround
Transfer Domain to DreamHost

HostGator Cancellation Procedure FAQ

Earlier nosotros conclude this article, we want to address a few mutual questions people accept when canceling their HostGator hosting or domain name registration services.

These will assistance you avoid the frustration that can come with unexpected parts of the cancellation process.

one. Why tin't I cancel my hosting over the telephone?

It would be nice if canceling HostGator were as simple as placing a phone call and speaking to a client service representative, but the company won't allow you lot to do that. The reason they give for this on their site is i of security:

Because canceling your account also results in the deletion of your data, we require the counterfoil request to be 'in writing.' This protects you from someone impersonating you lot on the phone, similar an ex-employee, ex-web designer, etc. and provides you proper notice that a cancellation asking has been received on your business relationship before we cancel information technology (since we try to contact you to confirm).

When the company says "in writing," they don't mean that the asking has to be handwritten, paw-signed, or printed on newspaper. Rather, it just ways that you have to submit an online form. You tin can cancel domain registrations by phone, all the same, as we discuss to a higher place.

2. Does canceling my HostGator business relationship delete my data?

Yeah, when you cancel your spider web hosting services, HostGator will delete all the files you have hosted with them. They'll also delete the account info you lot have on file, including credit carte du jour, PayPal, or other payment information. This is why it's of import to support your site before canceling (assuming you want to keep the information that'southward on your site).

three. How exercise I cancel business relationship add together-ons?

While hosting and domain name registration are the master services that HostGator offers, it'due south besides possible that you lot want to cancel a specific add-on to your account. HostGator offers the following add-ons to hosting plans, all of which accept their own separate cancellation processes:

SiteLock — This is HostGator'due south security tool, designed to protect against online attacks.
goMobie — This is a tool that helps you build responsive mobile websites.
HostGator SEO Tools — This suite of tools helps you increase the rank of your site in Google and other search engines.

iv. Why am I still existence charged after I canceled?

If yous're still receiving invoices, then it means that the cancellation of your hosting account or domain registration services wasn't successful. Usually, the crusade of this is that HostGator hasn't received a formal written request via the online cancellation grade. Again, this is for security reasons.

To come across if your cancellation request was successfully received, check your e-mail and look for a confirmation from HostGator. If you lot haven't received this electronic mail inside ane hour of submitting the form, then HostGator has non received your asking. Exist sure to look in your Spam or Junk folder to make sure the email didn't end upwardly at that place by mistake.

Once you have received the confirmation email, you'll need to give HostGator 72 hours to verify your identity and completely close your business relationship. Once they've washed this, they'll send you a follow-upwards email. Be sure to proceed a copy of this email for your records in instance there are any billing discrepancies.

Cancel HostGator Without the Headache

Yous should now feel fully equipped to cancel your HostGator subscription, too equally back up your data and transfer information technology to a new web host. Canceling web hosting may seem daunting, but it's actually quite elementary, with members of the company's back up team helping you through the process.

If you're canceling HostGator and looking for another hosting option, nosotros recommend checking out Bluehost.